Staffing Coordinator
November 13
Description
• The staffing coordinator will work with home care agencies to support staffing operations. • This role will involve a mix of proactive and reactive aspects with scheduling. • Responsibilities include assigning client care aides and troubleshooting staffing scenarios. • Comfort with technology and problem-solving skills are essential.
Requirements
• Effective communication skills with clients, patients, caregivers and families • Some customer service experience - Be friendly, positive, persuasive, and solutions-oriented • Proactive problem solver and able to handle difficult situations or customers as they arise • Highly organized with attention to detail (i.e., able to follow clearly defined procedures) • 2-3 years customer service, health care, hospitality, or retail experience preferred • Strong ability to navigate multiple technology systems simultaneously • Previous experience as a home care scheduler (or other industry front-line scheduling) is a plus • Fluency in Spanish is a plus • Experience in home care, health care or senior-related industry is a plus
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