Project Manager

November 8

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Logo of RFA

RFA

Information Technology • Disaster Recovery and Business Continuity • Cloud Services • Financial Services • Hedge Funds

Description

• This position will provide Client support for all Project delivery from small one or two days Projects through to entire systems migrations and Client on boarding exercises. • In addition to staying abreast of industry trends and best practices, you will provide reassurance to Clients during Project delivery with a clear understanding and awareness of the technical implementations and changes being carried out by the delivery teams. • Our ideal candidate will be a technical Project Manager who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanour. Utilising your exceptional active listening, critical thinking, time organisation and communication skills to ensure delivery is on time, on budget and delivered to a high standard - while promoting RFA’s brand as a Client-centric, full-service technology provider.

Requirements

• Expert in Project Management and Project delivery within IT environments. • Extensive experience in running concurrent multiple Projects, including performing as a Technical Project Manager. • Extensive experience of producing and maintaining all Project related documents including (but not limited to) Highlight reports, Risk Logs and Lessons learned. • Create and maintain high quality documentation for both Client and internal systems on a multitude of levels from pre-sales additions through to Project documentation. • Close liaison with Sales and Logistics teams regarding procurement for each Project. • Demonstrable experience in successful Project Delivery, preferably within a reseller or Managed Service environment. • Educated to degree level or equivalent experience in a relevant role • Financial Service experience preferred. • Current Project Management accreditation e.g. Prince2/Agile • Strong Customer orientation and focus • Excellent organisational skills • Experience of interpreting business requirements and considering the impact on IT services • Demonstrable experience of producing / completing Projects and documentation often in very aggressive timescales • Able to work on own initiative and as part of a team • Strong ethos of process adherence and the ability to instill in others • Advanced Logical approach to delivery and Problem Solving skills • Excellent communications skills both verbal and written, ability to communicate with Clients at all levels in a professional manner, able to explain complex Project requirements in a clear and concise manner • Strong personality with the ability to deal with individuals at all levels within and external to RFA • Broad knowledge of IT and how it is successfully deployed in a business environment • Understanding of core networking technologies inc. TCP/IP, firewalls, routers, VLAN, switch management, down to fibre, copper and general cabling • Understanding of virtualisation technologies inc VMware, HyperV, Xen, ESX, replication, SANs • Knowledge of Microsoft systems (E.g. AD, Exchange, Group Policy, Sharepoint, SQL) • Able to use logic/reason to identify strengths and weaknesses of solutions and apply most effective resolution methodology. • Excellent active listening, and written and verbal communication skills. • Able to demonstrate a sense of urgency while acting in a professional, calm manner ensuring excellent Client support. • Able to stay abreast of changes and updates in relevant technologies.

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