Bilingual Enrollment Specialist

2 days ago

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Rippl

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Rippl is a healthcare organization specializing in providing comprehensive dementia care for seniors and their caregivers. Collaborating with the Alzheimer's Association, Rippl offers specialized clinical services that include care coordination, counseling, medication management, and support groups. The company emphasizes a personalized approach by building a national network of highly trained clinicians equipped with advanced resources and disruptive technology. Rippl accepts Medicare and Medicaid and aims to help seniors live healthier, at home longer, and reduce emergency room visits by delivering care on demand. They are committed to enhancing the quality of life for patients, families, and caregivers through innovative and accessible dementia care solutions.

Dementia Care

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

🤝 Non-profit

🔥 Funding within the last year

💰 Series A on 2024-10

📋 Description

• If you got into healthcare to make a difference, you’re in the right place. • We’re looking for a values-driven, mission-focused, dynamic Bilingual Enrollment/Patient Engagement Specialist who is passionate about working with seniors (and their families), especially those navigating mental and behavioral health challenges. • Someone who is searching for a workplace and culture that is as committed to them as they are their patients. • At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring mental healthcare to our aging population. • We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. • We’re reimagining what it feels like to experience a mental health challenge as a senior. • By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around mental and behavioral healthcare, both for seniors and their families and caregivers. • Helping them stay healthier, at home longer, and out of the ER. • At Rippl, we live and breathe a set of shared, core values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers. • Our mission is urgent. Seniors need better mental health care NOW. We’ve got the perfect team to take this on. • Join the movement. We’re looking to find other changemakers who are ready to join our movement. • Our ambition is to create a nirvana workplace for this tribe!

🎯 Requirements

• Passion for working with seniors, their families and caregivers • 2+ years experience in a healthcare environment required • Experienced in patient outreach, engagement, intake, medical reception and/or customer service • Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems • Knowledge of medical and behavioral health terminology • Exceptional interpersonal, customer service, problem-solving and conflict resolution skills • Comfortable in a high speed, ever changing, start-up environment • Strong verbal and written communication skills • Excellent organizational and multitasking skills • Ability to connect and build relationships with people from diverse backgrounds • Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required

🏖️ Benefits

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility • Fast growth company with opportunities to take on more responsibility or develop into new roles • Competitive compensation • Remote from home opportunity; expected hours approximately Sun-Thu 11-7:30p Central, 9-5:30 Pacific • 401(k) plan with a healthy match • Quarterly performance based incentives • Equity in the form of stock options • Medical, Dental and Vision coverage for you and your family • Life insurance and Disability • Remote Work stipend • Generous Paid Time Off