Bilingual Medical Assistant

6 days ago

Apply Now

Receive Emails with Similar Jobs

Vesta Healthcare

WebsiteLinkedInAll Job Openings

Vesta Healthcare is a company dedicated to improving caregiving and healthcare at home. It offers a comprehensive service that works closely with patients, healthcare providers, and health insurance plans to ensure quality care and services at no or low cost to the user. Vesta Healthcare operates a provider-led clinical team available 24/7 to assist with health monitoring, care assessment, and coordination with existing doctors and care teams. The company focuses on keeping patients safe and healthy at home, utilizing technology like blood pressure monitors and oxygen sensors to detect changes in health and provide urgent support when necessary. Vesta Healthcare partners with home health agencies, health plans, and caregivers to enhance care quality, reduce stress and burnout, and improve patient engagement and satisfaction.

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

📋 Description

• Nice to meet you, we’re Vesta Healthcare. • Vesta Healthcare is a specialized medical group dedicated to enhancing the lives of individuals with long-term home care needs. • A patient focused Medical Assistant who is responsible for coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. • This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. • The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients. • Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members. • Coordinating care for 20 to 30 members daily, including referrals and prescriptions, ordering DMEs and supplies, coordinating transportation to and from medical appointments, and researching local resources for additional needs. • Data entry within operating dashboards, reporting and workflow platforms. • Data Quality and Accuracy via call and documentation quality audits. • Other administrative support.

🎯 Requirements

• Medical Assistant Registration or Certification (required) • Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (required) • A minimum of 2 years of experience working in a healthcare setting, including a PCP, specialty clinic, or telehealth (required) • The ability to work Monday - Friday, 8am-5pm ET, 9am-6pm ET, or 10am-7pm ET (some shifts/teams would be required one weekend per month) (required) • Knowledge of referral processes, insurance coordination, and care coordination (required) • Knowledge and understanding of chronic care management (CCM) processes (required) • A customer service mindset for both internal and external customers (required) • A strong proficiency in computer software navigation; data entry and data cleansing • A fundamental knowledge of Google Docs, Sheets, Slides or similar • A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills • Ability to perform duties as assigned or requested

🏖️ Benefits

• Competitive health, dental, and vision insurance options with costs partially subsidized by us • Generous Paid Time Off (Vacation, Sick, and Personal Days) • ~12 paid holidays per calendar year • 401k plus company match • One time reimbursement to set up your home office • Monthly reimbursement for internet or other home office expenses • Monthly health & wellness reimbursement (gym memberships, online health classes, etc.) • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us • Pre-tax options for healthcare, dependent care, and transit expenses • Employee Assistance Program • Mental Health Benefits through Spring Health • Optional Insurance Add Ons (Accident, Critical Illness, Hospital, Legal, Identity Theft, Pet Insurance) • Internal social recognition platform • A company-provided work computer to perform duties efficiently