3 days ago
• Identify data patterns and trends for the administration of higher education e-learning programs. • Establish and maintain relationships with customers to understand their needs and ensure successful product delivery. • Analyze historical trends and synthesize data to identify new insights and perspectives. • Collect, analyze, and document business processes, system requirements, and acceptance criteria. • Serve as a liaison between business partners and application development and business intelligence teams. • Document existing workflow processes and systems, recommend potential improvements, and assist in designing solutions. • Track and resolve system issues to ensure processes run smoothly. • Map system functions and data elements from existing systems into new systems. • Write detailed user stories and test cases. • May telecommute from anywhere in the United States. • Travel to Dallas, Texas office as needed, less than 5% of the time.
• Education: Bachelor’s degree in Information Technology, Computer Science/Computer Engineering, or a related field • Experience: Two (2) years of experience in the job offered
• 18 days PTO + Winter Shutdown • 12 designated holidays + 1 floating holiday • Medical – four options • Dental • Vision • Life & Disability (company paid) • Flexible Spending Account & Health Savings Account • Retirement plan with company match • Maternity / Paternity / Parental Leave (company paid) • Volunteer Time Off • Supplemental Benefits: Wellness program, Alternative medicine options, Pet discounts, Accident, Critical Illness and Hospital Indemnity • Personal and Professional Development: Continuous Professional and Leadership Development Programs, Tuition Reimbursement for employees and their dependents, Rewards & Recognition programs
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