Healthcare Technology Solutions Analyst

November 9

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TruBridge

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RCM Software • A/R Management • Early Out Collections • Revenue Cycle Consulting • A/R Cleanup

1001 - 5000

Description

• The Healthcare Solutions Analyst is responsible for advising healthcare facilities on improving efficiency and quality of care. • They have a good understanding of the healthcare industry and its policies, regulations, and trends. • The Healthcare Solutions Analyst will evaluate healthcare facilities to identify areas of improvement. • Develop and implement strategies to improve efficiency, quality of care. • Provide training and guidance to healthcare professionals on best practices and policies to ensure adoption and utilization of our products and services through the successful implementation and deployment of our solution and documenting the technology integrations or migrations steps. • The Healthcare Solutions Analyst is responsible for defining the system solutions based on the customer’s needs, costs and required integration with existing or new applications, systems or platforms. • Research, identify, select, configure and test technology products required for our solution implementation and delivery. • Deploy software applications, operating systems, and other necessary tools on devices, if applicable. • Perform pre-installation assessments to ensure site readiness. • Install and configure hardware (servers, networking devices, workstations, etc.) at customer sites. • Evaluate technical infrastructure at customer locations to recommend necessary upgrades or modifications. • Understands key business drivers for implementation and integration of TruBridge’s products. • Demonstrates the features and function of the solution. • Create and manage implementation project plans, including frequent communications to clients. • Keeps abreast of new software updates and maintains accurate implementation documentation. • Enhances client training and consulting activities by consistently applying business and industry knowledge and concepts. • Provides timely follow-up with clients after training implementation sessions (e.g. answer questions, respond to requests for information, etc.). • Monitors expect / follow-up dates for assigned implementation orders and situations; and alerts management of timeline changes.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience) • Experience with Project management • Experience Technical consulting • Strong organizational, multi-tasking, and time-management skills • Must be detail oriented and able to follow through on issues to resolution • Bachelor’s degree (or equivalent experience) in Healthcare Administration, Public Health, computer science, Information Technology, Business Administration or related field • 2-4+ years of consulting experience • Experience with MS Office software - Excel, Word, Vizio, etc. • Excellent communication (written and oral) and interpersonal skills

Benefits

• Work remotely with a work/life balance approach • Robust benefits offering, including 401(k) • Generous time off allotments • 10 paid holidays annually • Employer-paid short term disability and life insurance • Paid Parental Leave