Product Analyst

October 18

Apply Now

Receive Emails with Similar Jobs

Risepoint

WebsiteLinkedInAll Job Openings

higher education management • online education • edtech

1001 - 5000

Description

• Perform analysis, design and management of new, existing or acquired products • Gather and document requirements from business owners and translate business needs into solutions / system design • Assist business owners in prioritizing requirements and system enhancements • Work with design team to analyze and clarify requirements • Conduct gap analyses to determine areas for business opportunities • Document as-is and to-be process maps based on interviews with business stakeholders • Work with the quality assurance team to ensure that delivered system is properly tested and meets requirements • Collaborate with team members to identify needs and opportunities for improved data management and delivery • Translate business needs into reporting requirements, including mock-up reports • Assess existing products and user behaviors to identify areas for improvement • Evaluate newly reported system issues and develop recommendations for resolving these issues • Track and resolve system issues to ensure processes run smoothly • Develop and maintain project documentation for system development/enhancement • Work with Scrum Masters to develop timelines for addressing operational issues and enhancements • Responsible for flagging the timing of cross-functional deliverables and determining the quality of their output • Create business test scripts and test cases as well as perform business testing • Ensure custom applications are in accordance with business and technical specifications • Build and maintain business relationships vital to the success of IT projects • Successfully multi-task across several concurrent projects

Requirements

• Bachelor's degree in Computer Science, Business, or a related field • At least 3 years of business analysis, technical support, and/or product analysis experience • Experience working in a higher education environment is preferred • Strong analytical skills with experience analyzing complex systems • Excellent problem solving and interpersonal communication skills are a must • Detail-oriented with respect to documentation and communication • Strong relationship building skills; comfortable interacting with stakeholders at all levels throughout the business • Good listening skills, with the ability to uncover underlying needs • Experience developing process maps, including swim lane diagrams • Must have a desire to achieve excellent project outcomes, and exceed stakeholder expectations • Works independently with limited supervision • Must have experience working with cross functional teams • Understanding of software development life cycle methodologies (Waterfall, Iterative, AGILE) • Proficiency with Microsoft Excel and Word required • Experience working with CRM systems is desired • Experience creating SQL SELECT queries is desired

Benefits

• 18 days PTO + Winter Shutdown • 12 designated holidays + 1 floating holiday • Medical – four options • Dental • Vision • Life & Disability (company paid) • Flexible Spending Account & Health Savings Account • Retirement plan with company match • Maternity / Paternity / Parental Leave (company paid) • Volunteer Time Off • Supplemental Benefits: Wellness program, Alternative medicine options, Pet discounts, Accident, Critical Illness and Hospital Indemnity • Personal and Professional Development: Continuous Professional and Leadership Development Programs, Tuition Reimbursement for employees and their dependents, Rewards & Recognition programs