Program Manager

2 days ago

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Robotic Assistance Devices

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Autonomous Security • Force multiplication • Artificial Intelligence • Mobile robotics • Stationary robotics

51 - 200 employees

🤖 Artificial Intelligence

🔐 Security

Description

• Program Manager • Robotic Assistance Devices (RAD) is at the forefront of the high-tech security landscape, pioneering robotics and artificial intelligence-based solutions. • Lead end-to-end program management for software projects. • Work alongside the hardware deployment team, focusing on troubleshooting low voltage systems. • Develop detailed project plans, including resource allocation, risk management, and performance metrics. • Identify and resolve bottlenecks, ensuring smooth project execution and on-time delivery. • Provide hands-on demonstrations and training for RAD’s software solutions. • Collaborate with customers to define success criteria for deployments. • Oversee the integration and testing of RAD’s software platforms with proprietary robotics hardware. • Manage software updates, ensuring minimal disruption to end-users and compliance with security standards. • Conduct root cause analysis for software issues and implements corrective actions. • Deliver clear, concise, and effective communication to both technical and non-technical stakeholders. • Host regular progress updates for internal teams and external clients. • Stay informed on advancements in AI, robotics, and security technologies. • Foster a culture of collaboration and knowledge sharing within RAD’s Operations Team.

Requirements

• Low Voltage systems: Demonstrated experience troubleshooting and maintaining low voltage electrical systems post physical hardware deployments. • Software Program Management: Demonstrated ability to lead complex software development and deployment projects. • Technical Proficiency: Hands-on experience with debugging, testing, and integrating software with hardware. • Customer Success: Proven track record of delivering exceptional customer service and fostering long-term relationships. • Agile Expertise: Familiarity with tools like Jira/Confluence. • Project Management: Strong organizational and multitasking skills, with experience managing large-scale initiatives. • Technical Troubleshooting: Skilled in diagnosing and resolving software issues, ensuring optimal performance. • Proficiency with Tools: Expertise in Microsoft Suite (Excel, Word, Teams), typing speed of 40+ WPM, and familiarity with ERP/MRP platforms (NetSuite, SAP, etc.).

Benefits

• Health, Dental and Vision insurance • Life and AD&D insurance • Short and Long-Term Disability coverage • Buy-up options • Employee assistance program • Generous paid time off (PTO) program