Account Manager

October 17

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Roofr

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Saas • B2B • Roofing Software • Quotes and Invoices • Proposals

51 - 200

💰 $12M Series A on 2022-09

Description

• At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. • Roofr is looking for an Account Manager to join our high-performing, collaborative, and customer-obsessed Account Management team. • You’ll have the opportunity to manage a large portfolio of accounts, driving upsell and cross-sell opportunities, ensuring customer retention. • This is a fast-paced, high-growth environment, and we’re seeking someone who thrives on delivering results and building lasting customer relationships.

Requirements

• 1+ years of experience in an Account Management role, ideally in a high-growth or fast-paced environment. • Proven success managing a large book of business (1,000+ accounts) across self-serve and sales-assisted buying flows. • Experience working collaboratively with cross-functional teams, particularly Account Executives and Implementation teams. • A track record of driving revenue growth through upsell, cross-sell, and customer retention strategies. • Strong understanding of key metrics, such as MRR, churn, retention, and NPS. • Excellent communication skills and a customer-centric mindset.

Benefits

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2! • 1 Friday off per month (we call those our laundry days!) • Company wide paid shutdown for the week between Christmas and New Years • Flexible time off • Medical, dental and vision insurance premiums for employees and their dependents • Generous Parental Leave policy