Manager II - Account Safety and Fraud Operations

3 days ago

🇺🇸 United States – Remote

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

+4 more states

🐊 Florida – Remote 🥔 Idaho – Remote 🌲 North Carolina – Remote 🚗 Michigan – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $99.7k - $128.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Apply Now

Receive Emails with Similar Jobs

Rover.com

WebsiteLinkedInAll Job Openings

Dog sitters • Dog boarding • Dogs • Dog walking • e-commerce

201 - 500 employees

Founded 2011

👥 B2C

🏪 Marketplace

🧘 Wellness

Description

• Want to make an impact? Join our pack and come work (and play!) with us. • We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. • Founded in 2011, the Rover app connects pet parents with loving pet sitters. • We empower our community of pet sitters to run their own businesses on Rover with global support. • Headquartered in Seattle, Washington, we’ve received accolades for being a great place to work. • Our Account Safety Team protects Rover's reputation while preventing fraud and financial losses. • The Head of Account Safety is responsible for leading the fraud prevention strategy and managing performance metrics. • This position requires deep experience in user account security across various fraud vectors. • Eligible candidates must be able to work evenings, weekends, and in specified states only.

Requirements

• 5+ years of managing or leading teams in Fraud Operations, Trust and Safety or Risk Management required • 3+ years in a senior leadership role where the responsibilities included managing other leaders required • 2+ years of experience working in or managing a team with a focus on account security and/or online fraud required • Bachelor's degree in communications, business, criminal justice or a related field or equivalent fraud experience required • Extensive experience working with fraud detection tools such as SIFT, Signifyd, and Stripe Radar

Benefits

• Competitive compensation • 401k • Flexible PTO • Competitive benefits package, including medical, dental, and vision insurance • Commuter benefits • Bring your dog to work (and unlimited puppy time) • Doggy benefits, including $1000 toward adopting your first dog • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly • Regular team activities performed in-person and virtually