SafetyCulture
SafetyCulture is a workplace operations platform that provides teams with the tools and knowledge to work safely, meet higher standards, and continuously improve. The platform offers a range of features, including inspections, asset management, training, IoT integrations, and real-time protection for remote workers. It also provides a marketplace for workplace safety equipment and an integrated insurance solution. SafetyCulture supports various industries such as construction, manufacturing, transport and logistics, hospitality, facilities management, and retail. The company's solutions address business needs like health and safety management, risk management and compliance, operational excellence, and sustainability. By digitizing processes and automating workflows, SafetyCulture helps businesses optimize their operations, promote safety culture, and enhance productivity.
App Development • UI/UX Design • Software Engineers • Platform Development • iOS Development
Senior Customer Success Manager - Enterprise
February 12
SafetyCulture
SafetyCulture is a workplace operations platform that provides teams with the tools and knowledge to work safely, meet higher standards, and continuously improve. The platform offers a range of features, including inspections, asset management, training, IoT integrations, and real-time protection for remote workers. It also provides a marketplace for workplace safety equipment and an integrated insurance solution. SafetyCulture supports various industries such as construction, manufacturing, transport and logistics, hospitality, facilities management, and retail. The company's solutions address business needs like health and safety management, risk management and compliance, operational excellence, and sustainability. By digitizing processes and automating workflows, SafetyCulture helps businesses optimize their operations, promote safety culture, and enhance productivity.
App Development • UI/UX Design • Software Engineers • Platform Development • iOS Development
📋 Description
• SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. • We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. • Our mission is to unite teams to become a force for improvement in any organisation. • An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! • You will be responsible for driving success across our highest opportunity accounts in the Transportation and Logistics industries. • You will act as a trusted advisor, ensuring customers maximize the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. • The ideal candidate will have direct work experience in Transportation and/or Logistics or a strong track record of managing Enterprise customers in these industries. Apply today to join a groundbreaking team!
🎯 Requirements
• 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organization • 3+ years of industry experience in Transportation and/or Logistics or managing Enterprise customers in those industries • Strong ability to build executive relationships and drive business value for Enterprise customers • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies • Persuasion and presentation skills, with the ability to communicate up and down an organisation • Ability to actively listen, understand customer pain points and take action • Thrives in a fast-paced, dynamic environment
🏖️ Benefits
• Equity with high growth potential and a competitive salary • Flexible working arrangements, we encourage you to create the best work blend while working from your home • 401k • Generous Medical Insurance plans • Wellbeing initiatives such as subsidised fitness programs, EAP services • Paid Parental Leave • Access to professional and personal training and development opportunities • Hackathons, Workshops, Lunch & Learns • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies • Quarterly celebrations and team events
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