SageSure
SageSure is a leading provider of property insurance products to homeowners and small businesses in coastal states. As an innovation-focused company, SageSure utilizes advanced technology to offer tailored insurance solutions, ensuring comprehensive coverage and risk management.
Innovative Property Insurance Products • MGU
Customer Service Representative II
March 26
🏄 California – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
SageSure
SageSure is a leading provider of property insurance products to homeowners and small businesses in coastal states. As an innovation-focused company, SageSure utilizes advanced technology to offer tailored insurance solutions, ensuring comprehensive coverage and risk management.
Innovative Property Insurance Products • MGU
📋 Description
• Overview: If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. • This is an opportunity to begin a career with a young, growing insurance and technology company. • While working with a friendly and supportive team, you will learn the foundation of our business in a role that will take you wherever you want to grow with us. • After a significant training program, the Customer Service Representative II will be responsible for answering policy and billing inquiries, assisting producers and underwriters on all policy transactions via phone calls, emails and live chats, handling and solving policyholder complaints, and ability to provide inter-departmental support. • Helping customers and maintaining a service mindset are at the core of SageSure's Policy Services team approach.
🎯 Requirements
• High school diploma or equivalent. • Minimum of 1 years personal lines experience in an office or call center environment. • Excellent written and verbal communication skills. • Ability to keep emotions under control when dealing with irate or hostile customers. • Ability to multi-task, prioritize and work in a fast-paced environment. • 4-40 Customer Representative License. • Satisfy most customer requests • Demonstrates and sets professional goals around desire to learn more about the company's products and services in pursuing their career development. • Provide assistance to peers and be a knowledgeable resource to the team. • Self-starter with strong initiative and close attention to detail. • Ability to speak Spanish is a plus.
🏖️ Benefits
• Generous health benefits and perks • Tuition reimbursement • Wellness allowance • Paid volunteer time off • Matching 401K plan
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