Samsara
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
Customer Success Manager
February 14
Samsara
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
📋 Description
• Our Customer Success Managers pick up where our Implementation team leaves off • Work closely with our top customers to understand their fleet and unique challenges • Advise on how to customize Samsara for their needs • Become their long-term partner • Cross-functional role, working alongside and connecting Sales, Support, Sales Engineering, and Product
🎯 Requirements
• 2-4+ years of experience in a customer success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred • Strong priority management and high emotional intelligence • Experience supporting or working with technical products • Solutions-oriented with strong problem-solving skills • Proven track record of building trust and communicating effectively with a wide variety of internal and external stakeholders • Passion for going above and beyond the call of duty • Diplomacy, tact, and poise under pressure when working through customer issues • Bachelor’s degree from a 4-year institution
🏖️ Benefits
• Full time employees receive a competitive total compensation package along with employee-led remote and flexible working • Health benefits • Samsara for Good charity fund • And much, much more.
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