Samsara
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
Strategic Customer Success Manager
January 30
🏄 California – Remote
⛰️ Colorado – Remote
+11 more states
💵 $95.2k - $128k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Samsara
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
📋 Description
• Work closely with top customers to understand their fleet and unique challenges • Advise on how to customize Samsara for customer needs • Become a long-term partner for customers • Compose joint success plans with customers • Conduct workshops with customers to recommend workflow changes • Understand and explain Samsara’s platform capabilities
🎯 Requirements
• 6+ years of experience in a Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred • This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence • Experience assisting or working with technical products • Solutions-oriented with strong problem solving skills • Proven track record of building trust and communicating effectively with a variety of stakeholders • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment • Diplomacy, tact, and poise under pressure when working through customer issues • Bachelor’s degree from a 4-year institution
🏖️ Benefits
• Competitive total compensation package • Employee-led remote and flexible working • Health benefits • Samsara for Good charity fund • Much more
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💰 Venture Round on 2022-02
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