Regional Sales Manager

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SAMSON Controls Inc. Canada

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1001 - 5000

Description

• The Regional Sales Manager owns all sales activities within the defined region of responsibility and is the key to developing, strengthening and maintaining customer relationships. • This includes holding face-to- face customer interactions, facilitating lunch and learns, resolving customer service issues, following-up on quotation activities, as well as using understanding of the customer applications and requirements. • Reporting to the Vice-President of Sales & Marketing, the Regional Sales Manager is responsible for selling the full range of products to achieve their targets in their respective regions of responsibility as well as carrying out their respective business plans and following corporate strategy. • In this role, the Regional Sales Manager is also required to interact and support the sales channel that operates within the defined region and to liaise with and support the internal members, always in the pursuit of customer service excellence. • Provide Customer Service Excellence: Communicate directly and pro-actively with customers, partners. • Sales Role: Cold call, prospect and qualify companies within the defined region. • Track all customer communication in the Customer Relationship Management (CRM) program. • Conduct Lunch and Learns, as required. • Attend customer visits scheduled by the sales channel, as required. • Follow-up on all quotations over $10,000CAD directly or in collaboration with sales channel. • Attend webinars, meetings and training, as required. • Complete expense claims on a monthly basis. • Collaborate with sales channel partners to enhance regional coverage. • Plan territory coverage in the most time efficient manner possible. • Provide technical support with documentation, drawings, customer training, site visits and demonstrations. • Comply with OHSA, company policies and procedures, and safety practices to ensure the safety of every worker performing on duty to SAMSON. • Adhere to SAMSON′s Quality standards. • Participate in all company required training. • Other duties as assigned by management.

Requirements

• Prior experience in Industrial or Process Automation sales (2+ years) • Prior experience with cold calling and prospecting (2+ years) • Managing sales cycles between 6 weeks and 2 years • Previous experience managing a defined region • Previous experience utilizing a CRM with all customer interactions • An energetic self-starter with the desire to achieve challenging objectives and think outside of the box • Advanced oral and written communication in English (French is an asset) with strong report writing skills • Strong Customer Service orientation and skills • Problem-solving skills and adaptability to deal with conflicts, setbacks and change • Detail-oriented person with analytical ability and listening skills and an innovative problem-solver • Strong presentation skills • Strong MS Office knowledge and computer skills • Ability to work in a team environment • Strong organizational skills to deal with occasional heavy workloads and multi-tasking