Customer Success Manager - III

May 11

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Saviynt

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The #1 Converged Identity Platform with Intelligent Access Governance for Employees, Third Parties & Machines.

Data Access Governance • SoD Monitoring & Remediation • Continuous Controls Monitoring • RBAC / ABAC Policy Management • Infrastructure Access Security

501 - 1000

💰 $130M Private Equity Round on 2021-09

Description

• Manage customer loyalty and adoption of Saviynt's services and products • Drive customer success through various activities • Provide oversight and incident management • Develop key performance indicators and review monthly • Lead Customer Advisory Board • Assist with renewal pipeline and delivery projects • Act as voice of the customer to drive continuous improvement

Requirements

• Fluent in English and German • Can-do attitude • Previous experience in customer success or application portfolio management role within a SaaS organization • Knowledge and experience in Identity and Access Management (IAM) and Security space • Strong knowledge of cloud architecture and on-premise IT landscape • Extensive experience in consulting and implementation of IT systems • Knowledge of security and compliance requirements

Benefits

• Competitive salary • Health and dental insurance • Retirement plan • Flexible work hours