Senior Director - National Patient Experience Lead

3 days ago

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Scholar Rock

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💰 $205M Post-IPO Equity on 2022-06

Description

• Scholar Rock is a biopharmaceutical company focused on advancing innovative treatments for serious diseases. • The National Patient Experience Lead will oversee Patient/Family Care Coordinators and Field Reimbursement teams. • This role enhances the patient experience and ensures collaboration across internal teams to improve care.

Requirements

• Bachelor’s degree required; advanced degree preferred. • Minimum of 10 years of experience in Patient Access/Market Access with a focus on patient services or patient experience. • Minimum of 5 years of experience in managing and developing high-performing Patient Access teams. • Launch experience building and leading field access teams. • Ability to establish yourself as an influential thought leader on patient support services. • Strong strategic planning skills with the ability to anticipate and solve patient access barriers. • Ability to analyze complex data sets and derive actionable insights. • Experience in rare disease, buy & bill, and understanding of provider reimbursement processes is required. • Experience working with specialty pharmacies, PBMs and payers is preferred.

Benefits

• Equal Opportunity Employer; • Celebrate diversity; • Committed to an inclusive environment.