Scicom Infrastructure Services
Scicom Infrastructure Services is an industry-leading technology consulting and services organization. The company is focused on delivering high-quality, reliable, and cost-effective technology solutions to support the business objectives of leading private and public sector organizations. Scicom provides a range of services including enterprise performance management, managed services, enterprise architecture, project management, infrastructure management, and application management. They collaborate with companies like AppDynamics, BigPanda, DataDog, and AWS for business and application performance, event correlation and automation, enterprise monitoring, cloud monitoring, and ITSM solutions. Scicom offers global, 24/7 operational support and is recognized for its ability to support global infrastructure effectively. The company has been named one of the fastest-growing private companies in America by Inc 5000 in multiple years.
Monitoring Manager
March 19
Scicom Infrastructure Services
Scicom Infrastructure Services is an industry-leading technology consulting and services organization. The company is focused on delivering high-quality, reliable, and cost-effective technology solutions to support the business objectives of leading private and public sector organizations. Scicom provides a range of services including enterprise performance management, managed services, enterprise architecture, project management, infrastructure management, and application management. They collaborate with companies like AppDynamics, BigPanda, DataDog, and AWS for business and application performance, event correlation and automation, enterprise monitoring, cloud monitoring, and ITSM solutions. Scicom offers global, 24/7 operational support and is recognized for its ability to support global infrastructure effectively. The company has been named one of the fastest-growing private companies in America by Inc 5000 in multiple years.
📋 Description
• Tool Management: Oversee the implementation and operation of observability and monitoring tools. • System Health Monitoring: Develop strategies for real-time monitoring of systems to ensure high availability. • Incident Management: Lead incident detection and resolution by ensuring timely alerts and diagnosis of system issues. • Data-Driven Insights: Use monitoring data to identify trends, anomalies, and potential bottlenecks in systems. • Collaboration: Work with DevOps, SRE, and engineering teams to design monitoring strategies. • SLAs & SLOs Management: Ensure SLAs and SLOs are met through proactive monitoring and reporting. • Process Improvement: Continuously evolve and refine observability processes and tools. • Team Leadership: Manage a team of monitoring engineers, assign tasks, and oversee observability initiatives. • Automation: Drive automation in monitoring and alerting to reduce manual efforts.
🎯 Requirements
• Expertise in monitoring tools and observability platforms (AppDynamics, Splunk, OBM, Tivoli, Open Telemetry, Solarwinds, xMatters, Prometheus, Grafana, etc.) • Strong understanding of system architecture, cloud infrastructure (AWS, GCP, Azure), and containerization (Kubernetes, Docker). • Experience with incident management and troubleshooting in complex environments. • Leadership experience with cross-functional teams. • Proficiency in scripting languages like Python, Bash, or similar for automation. • Knowledge of best practices in logging, monitoring, and distributed tracing. • Strong analytical skills with a focus on data interpretation for performance tuning.
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