ScriptPro
ScriptPro is a company that provides a comprehensive range of operational, financial, and clinical solutions specifically designed for pharmacies. With advanced technology in pharmacy management and workflow systems, ScriptPro offers robotic prescription dispensing, adherence packaging, and patient engagement tools. Their innovative solutions support pharmacy operations by enhancing efficiency, reducing errors, and improving patient care outcomes, all while managing costs and optimizing financial performance.
pharmacy robotics • Inventory Mgmt • Pharmacy Workflow • Med Order • LTC
Technical Support Analyst - Bilingual, French
March 10
ScriptPro
ScriptPro is a company that provides a comprehensive range of operational, financial, and clinical solutions specifically designed for pharmacies. With advanced technology in pharmacy management and workflow systems, ScriptPro offers robotic prescription dispensing, adherence packaging, and patient engagement tools. Their innovative solutions support pharmacy operations by enhancing efficiency, reducing errors, and improving patient care outcomes, all while managing costs and optimizing financial performance.
pharmacy robotics • Inventory Mgmt • Pharmacy Workflow • Med Order • LTC
📋 Description
• Analyze, troubleshoot, maintain, and repair ScriptPro systems, hardware, and computer peripherals • Maintain, upgrade, or replace software systems and provide hardware support • Support and maintain user account information including rights, security, and systems groups • Maintain progressive knowledge of ScriptPro systems • Perform other duties as assigned
🎯 Requirements
• Requires a minimum of an Associate’s degree in an engineering or technology related field or a Bachelor’s degree or equivalent, or 2 years of related experience • Proficient in French • Basic Windows OS Knowledge (NT/XP/7/8) • Requires working knowledge of desktop and peripheral troubleshooting • Preferred familiarity with a ticketing or service desk software application and SLA driven resolution times • Problem solving and analytical skills • Positive attitude, drive and tenacity • Excellent customer service skills • Excellent written and verbal communication skills • Ability to multitask with varying priorities and attention to detail
🏖️ Benefits
• Paid Time Off (PTO) • Parental Leave • Nine (9) paid holidays • Paid volunteer hours • Employee Assistance Program
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