Account Manager - Americas Revenue Operations

March 10

🏈 Alabama – Remote

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🌵 Arizona – Remote

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+31 more states

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💵 $50.8k - $72.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

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Logo of Seagate Technology

Seagate Technology

Seagate Technology is a leading provider of data storage solutions, specializing in the development and manufacturing of hard drives, solid-state drives (SSDs), and data storage systems. With a strong focus on innovation, Seagate offers products designed for various applications, including personal storage, cloud backup, enterprise services, and high-performance computing. The company is dedicated to advancing data management technologies and optimizing storage solutions for evolving digital needs.

External Storage • Internal Storage • Cloud Storage • Small Business Storage • Portable Storage

10,000+ employees

Founded 1979

🔧 Hardware

🛍️ eCommerce

📋 Description

• The Revenue Operations Account Management team is a dynamic and highly motivated group who owns product demand planning and fulfillment processes for assigned accounts • The Consumer Distribution Account Manager plays a critical role in ensuring operational and financial success for Seagate • Act as the focal point in communication and execution of sales order fulfillment to meet Seagate’s overall financial goals • Analyze forecast demand, inventory, and customer sell through to develop and manage weekly and quarterly demand / supply plans • Focus your results on supporting Seagate revenue goals while minimizing inventory liability • Evaluate risks and implement contingency plans to mitigate said risk • Analyze customer demand, purchase orders, and backlog on a daily/weekly basis • Identify problem areas and drive appropriate customer engagement and internal functional groups to course correct • Coordinate with cross functional teams to ensure supply plans support direct & indirect customer needs and channel weekly sales-out while maintaining appropriate channel inventory levels • Coordinate with Sales and Product Line Management teams to set launch quantities and ensure smooth product transitions • Engage with Sales Operations analyst to understand and explain demand variations and dynamics and to support complete order fulfillment • Partner with logistics teams to determine and execute optimal supply chain for all product shipments, incorporating both cost and customer service metrics

🎯 Requirements

• Prior experience with a high-tech, consumer goods, and/or manufacturing company in supply/demand setting • Proven ability to self-manage schedules and time, plan tactically, think strategically • Exposure to forecasting that supports business needs • Analysis skills demonstrated in a similar or related role • Excel capabilities including pivot tables, sum if type formulas, and V-lookups • Technical knowledge of and /or exposure with CRM tools • MS Office intermediate level or higher • Recent graduate: Bachelor’s degree • Previous operations and/or inside sales support experience • Prior experience in a customer interfacing role • Prior experience in account management, inventory management, or supply chain • Prior forecasting experience

🏖️ Benefits

• eligibility to participate in discretionary bonus program • medical, dental, vision, and life insurance • short-and long-term disability • 401(k) • employee stock purchase plan • health savings account • dependent care and healthcare spending accounts • paid time off, including 12 holidays • flexible time off provided pursuant to Seagate policy • a minimum of 48 hours of paid sick leave • 16 weeks of paid parental leave

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