Strategic Account Manager - Hospitality

January 9

🌵 Arizona – Remote

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⛰️ Colorado – Remote

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+20 more states

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💵 $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Sertifi

Sertifi

Sertifi is a solution provider specializing in digital contracts and e-signatures, card and ACH payment processing, and card authorization and verification. It aims to expedite business transactions, particularly within the hospitality industry, by making processes 90% faster. Sertifi offers unique solutions for hotel sales, events, front office and reservations, human resources, and travel management companies across over 20,000 hospitality locations in more than 155 countries. The company is a preferred partner for major hotel chains like Marriott, Hilton, Hyundai, and others, and provides electronic signatures and payments for leisure venues such as Topgolf and Dave & Busters. Sertifi ensures compliance with PCI Level 1 standards and includes AI-driven fraud detection and chargeback reduction solutions.

Security & PCI Compliance • Hospitality Industry • Flexible API Solution • Payment Services • OPERA Integration

📋 Description

• Responsible for account management of existing Sertifi customers • Selling add-on products and services • Day to day follow up with existing accounts • Assisting with winning new strategic business • Create strong value propositions through solution selling • Work closely with Director of Strategic Sales and Business Development Representative • Prepare and maintain a Strategic Account Manager Sales Plan • Close opportunities with a goal of $12-15K in year one

🎯 Requirements

• 3-5 years of hospitality/consultative software sales experience and/or equivalent experience • Sales experience with proven track record of hitting or exceeding annual quota • Strong presentation skills with the ability to conduct sales presentations with an emphasis on showing value • General experience with Windows, MS Office software and Salesforce • Ability to learn technical details regarding hospitality software, third party software products offered by the Company and vendor partners • Ability to work well individually or as part of a team • Customer focused mentality with a strong desire to provide outstanding account management and customer service • Excellent organizational skills • The ability to communicate both written and verbally in a professional and courteous manner • Willingness to continually grow and enhance your own skills • Ability to travel when necessary for Sales meetings, Industry Conferences, etc. • Proficient at working independently and have a home office (if necessary) • Ability to negotiate skillfully in tough situations with both internal and external groups

🏖️ Benefits

• Competitive salary • Unlimited PTO • medical/dental/vision insurance • short-term and long-term disability insurance • 401k with 4% match • paid parental leave • life insurance • pre-tax Transit Benefit Program

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