Veterinary Relationship Manager
November 7
Description
• Veterinary Relationship Manager II responsible for driving growth and maximizing share of wallet • Leads the ongoing optimization of key veterinary customer accounts • Proactive, in-person sales role identifying and addressing customer needs • Collaborates closely with Veterinary Account Executives to identify VetSuite opportunities and drive growth • Acts as primary customer liaison ensuring seamless transitions and a positive customer experience • Analyzes internal reports to optimize customer utilization and identify growth opportunities • Negotiates pricing and contract terms, manages contract renewals for customer satisfaction
Requirements
• Bachelor’s degree or equivalent experience in Business, Communications, or a related field is required • Minimum of 3 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry is required • Proven history of consistently exceeding sales quotas and delivering on other objectives as assigned by management is required • Demonstrates ability to work collaboratively in a matrix organization and effectively pull through business • Demonstrates ability to understand, translate & respond to customer needs/objectives with differentiated offers and solutions • Consistently meets and occasionally surpasses sales goals, showcasing an advanced understanding of the sales process, client needs, and effective relationship-building strategies • Can pivot and adapt in fast-moving, agile environments • Capable of dealing with business conflict • Demonstrates ability to partner closely with staff across departments to implement growth strategies • Serves as an ambassador to the product and marketing organizations bringing forth customer insights to inform future customer roadmaps • Demonstrates advanced understanding of CRM tools functionality and practical experience used to support the management of an account and a book of business • Self-motivated and goal-oriented, requiring minimal day-to-day supervision
Benefits
• 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Sales Positions are eligible for a Variable Incentive • Certain positions may include eligibility for a short term incentive plan
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