Manager - Business Development, Technology Partners

February 8

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ServiceTitan

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ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Manage the entire lifecycle of a partnership and / or integration end-to-end, including identifying a partnership use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the partnership to market. • Collaborate with leaders across ServiceTitan’s Product, Sales, Success, and Support organizations to understand and influence ServiceTitan’s product roadmap and inform our partnership and integration strategy. • Help scale the team and our supporting partner programs to keep up with the expanding needs of ServiceTitan’s strategic objectives. • Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements. • Manage and evaluate the ongoing success of existing partnerships and integrations by tracking key metrics and success criteria and supporting internal teams in addressing customer escalations. • Help shape and continuously refine the Technology partner program, optimizing for efficiency, growth and commercial value, across our customer, partner, and internal team stakeholders.

🎯 Requirements

• 6+ years of relevant work experience • Bachelor's Degree; MBA or equivalent experience preferred • Ability to source, design, negotiate and implement net-new partnerships • Foundational understanding of integrations and how they interact through APIs • Experience in developing and presenting a business case to persuade senior stakeholders into taking a recommended action, including creating financial support, generating data-driven insights, and telling a compelling story • Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities • Demonstrated excellence in cross-functional verbal and written communication, with the ability to simplify and explain complex problems to stakeholders of all levels • Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately • Comfort in absorbing an unstructured set of thoughts and developing a strategic vision to execute • High motivation, initiative and positive attitude • Knowledge of Trades Industries preferred

🏖️ Benefits

• In addition to base salary, total compensation package also includes an annual bonus, equity and a holistic suite of benefits. • Opportunities to grow in both skill and responsibility as the company continues to grow as a recently listed, and high growth public company. • Exposure and responsibility to interact and network with top executives at the best trades industry businesses.