Sales Development Manager I

October 16

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Logo of ServiceTitan

ServiceTitan

SaaS • Mobile • FinTech

1001 - 5000

Description

• Manage the SDRs on objectives and performance achievement. • Monitor lead processes, metrics, and catalyze pipeline creation. • Shape and implement SDR strategy and processes. • Stay abreast of and coach SDRs on best practices. • Serve as a mentor for your team and be a steward of the ServiceTitan organization. • Report to Sr. Management on operational and financial KPIs. • Motivate, incentivize, and recognize team members to encourage top performance. • Recruit, interview, and onboard new Team Members. • Conduct weekly 1X1s with each SDR. • Help evaluate new technologies and programs to drive superior performance.

Requirements

• Direct experience as SDR/BDR and applicable team lead or team management experience. • Strong preference for 2+ years SDR management experience. • Outbound specific cold-calling experience, not just handling inbound leads. • Track-record of success managing a high-performing inside sales team. • Strong understanding of outbound pipeline generation processes. • Enthusiastic and vibrant attitude. • Expert communication and presentation skills. • Strong interpersonal skills and high emotional intelligence. • Analytical mindset comfortable generating reports and identifying trends in data. • Adept at adopting and rolling out new sales enablement technologies, proficiency with Salesforce.com a must. • Experience with Salesloft and associated tech stack solutions strongly preferred.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

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