Principal Architect

January 17

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ServiceTitan

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ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Lead the design and architecture of complex systems. • Develop and execute against both short and long-term roadmaps. • Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation. • Provide technical leadership and mentorship to engineering teams, guiding them on best practices, design patterns, and architectural principles. • Own the end-to-end lifecycle of software development, from concept to deployment, including architecture design, development, testing, and scaling. • Conduct thorough technical evaluations and risk assessments to ensure the long-term viability and scalability of our systems. • Align our technical decisions with ServiceTitan's broad strategic initiatives, while also advocating for needs specific to emerging new businesses. • Be a strong advocate of proven methods in software engineering and bring a detailed approach to testing, continuous delivery, and reducing technical debt. • Effectively communicate complex technical concepts to both technical and non-technical audiences.

🎯 Requirements

• Bachelor’s or MS/Ph.D in Computer Science, Engineering, or a related field, or equivalent experience. • 15+ years of proven experience in designing and implementing large-scale, distributed systems in a cloud environment (AWS, Azure, GCP). • Deep expertise in microservices architectures, containerization (Docker, Kubernetes), and cloud-native technologies. • Demonstrated ability to balance execution and velocity with security, reliability and efficiency. • Experience mentoring, and investing in the development of other engineering leaders and engineers. • Strong understanding of data architectures, including databases (relational and NoSQL), data warehousing, and data pipelines. • Excellent communication, collaboration, and presentation skills.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.