Customer Success Manager
October 16
Description
• American farmers are modernizing their back-office operations with Seso's platform. • Seso aims to streamline hiring and management for agribusiness. • The Customer Success Manager increases product adoption and fosters customer relationships. • You'll manage a territory and serve as the main contact for key stakeholders. • Collaborate with Sales, Product, and Customer Operations for customer success.
Requirements
• 3+ years of customer success experience in a fast-paced environment; experience in a start-up environment strongly preferred • A strong sense of urgency and ownership over outcomes • A proven track record of success in process management and a displayed technical aptitude • Excellent organizational skills and ability to prioritize, delegate, multi-task and execute • Superior communications skills (presentation, written, & verbal) in order to communicate effectively across levels and organizations • Ability to travel up to 25% • Ability to navigate complex and emotional situations in a professional manner • The ideal candidate will have experience working with agribusiness or similar industries and is located in the Pacific or Mountain time zones.
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