Manager - Operations, Medical Records Retrieval

November 15

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Engaging & activating millions through Q&A • Connecting health-seeking consumers with HCPs • Geo-targeted professional marketing to qualified patients • Online clinical decision support tools • Consumer-friendly multimedia health content

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Description

• Manage medical records retrieval operations • Ensure tasks are performed consistently and professionally • Drive employee engagement and operational efficiency • Achieve regional and company-wide goals • Work closely with leadership to enhance member experience and performance quality • Facilitate client relations and project management

Requirements

• Bachelor’s degree and prior experience, preferred • Extremely team oriented • High proficiency in Microsoft products required, Outlook, Word and Excel • Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines • Superior communication skills • Outstanding customer service with strong negotiation skills • Detail oriented, with strong analytical skills and effective problem-solving skills • Ability to handle confidential materials and information in a professional manner • Availability to travel as needed; could be extensive and include overnight stays