Customer Support Representative

October 8

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Sidecar Health

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201 - 500

Description

• Sidecar Health is redefining health insurance. • The passionate people who make up Sidecar Health’s team come from all over. • Their role is to support our members on their healthcare journeys. • We're growing our team and looking for warm, passionate people to join us. • Your job will be to help our members by answering their questions and helping them solve problems. • As a startup, there is no shortage of opportunities, responsibilities, and growth!

Requirements

• Tenacity and adaptability that enables you to thrive in a fast-paced and quickly evolving startup environment • Strong interpersonal communication skills and deep empathy to connect with our members and meet them where they are • Excellent written and verbal communication and a comfort answering questions on the fly • Strong attention to detail and creative problem-solving skills so you can help our members navigate their plans • Must have a high school diploma or equivalent • Bilingual in Spanish and English (preferred) • Healthcare and/or insurance experience (preferred)

Benefits

• Competitive hourly rate, company equity, and ample opportunities for growth • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • IT equipment, including laptop and monitors • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.