Digital Customer Success Manager

May 29

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Logo of Sitetracker

Sitetracker

project management • cloud software • smart city • utilities • alternative energy

201 - 500

Description

• Focus on ensuring customer retention and growth in SMBs • Develop digital awareness and experience through various content delivery methods • Collaborate with team to drive user adoption and customer advocacy • Build expertise in Sitetracker product and deliver value to customers

Requirements

• Proven experience managing customer relationships in SMBs • Strong knowledge of product offerings • Excellent communication and project management skills • Ability to analyze and utilize metrics for customer experience • Proficiency in Salesforce and various automation tools

Benefits

• Flexible working arrangements • Health and wellness stipend • Professional development opportunities

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