Senior Director - Credit, Cash & Risk Management

September 16

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Smart Care

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Commercial Kitchen Equipment Repair • Preventive Maintenance • Emergency Services • warehouse refrigeration • cold storage

1001 - 5000

Description

• Responsible for managing Smart Care’s Collections team and Shared Services • Drive improvement to the overall cash position of the organization • Implement new credit check process across both divisions • Influence cross-functionally with Sales, Operations, Billings, Dispatch, Customer set-up, and Customer Service • Optimize org structure departments to meet customer needs • Establish metrics to manage teams and set collection goals • Negotiate payment agreements with customers

Requirements

• Experience managing Credit and Collections teams • Proven track record of process improvement, including prior experience with order to cash cycle operations • Prior cash management and/or risk management experience a plus • 7+ years of management experience preferred • Ability to travel as required (approx. 25-50%) • Ability to amicably resolve issues and questions with internal/external customers • Ability to solve and articulate complex solutions with minimal input and direction