Senior Digital Marketing Client Experience Specialist

October 26

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SMB Team

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Customer Centricity • PPC • SEO • Landing Pages • Conversion Rate Optimization

51 - 200

Description

• Do you love working with digital marketing clients to help them get real results? • The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide. • Manage an assigned portfolio of VIP accounts overseeing client services. • Work with clients to make strategy decisions and pivots. • Identify areas where the clients’ services are lacking and propose solutions. • Coordinate and execute monthly reporting calls with the client. • Over-communicate with clients regarding work performed and results achieved.

Requirements

• 7+ years of experience working at a digital marketing agency. • Experience working with Law Firm clients is a must. • A deep understanding of digital marketing services and strategies for the legal industry. • Experience managing multiple clients at once. • Excellent written and verbal communication skills. • MUST have strong interpersonal skills. • A keen eye for detail that looks for improvements. • Solid organization skills to manage your to-do list. • Proactive and resourceful in all aspects of your role. • Work well in a fast-paced environment.

Benefits

• We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. • An opportunity to earn quarterly bonuses based on performance. • Unlimited vacation time - We encourage you to take time to recharge. • Team member education and learning budget on courses, events and books. • Company activities, outings, and retreats. • Simple IRA WITH a 3% Match. • WFH or come to the office - The choice is yours!