Onboarding Product Manager

3 days ago

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+13 more states

🌵 Arizona – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $150k - $185k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

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Sumitomo Mitsui Banking Corporation – SMBC Group

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Sumitomo Mitsui Banking Corporation – SMBC Group is a prominent financial institution that operates under the heritage of the Sumitomo and Mitsui groups. The bank provides a wide range of banking services including corporate and consumer finance, investment banking, and asset management. With a commitment to sustainability and community involvement, SMBC Group aims to promote responsible finance and support social challenges through various initiatives and strategic plans.

Advisory, Capital Markets & Investment Banking, Corporate & Institutional Client Banking, Derivatives, Equity Research, Sales & Trading, FX / Treasury Services, Global Trade Finance, Lease Finance, Leveraged Finance, Mergers & Acquisitions, Project Finance, and Real Estate Finance

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. • A different bank. One that gives consumers the support they need to make better financial decisions. • Continuously evaluate our customer interactions from pre-market research through existing customer data to always find new ways to improve the customer experience and exceed expectations. • Work with cross functional teams (Product, Risk, Design, Engineering, etc.) to define and deliver requirements that result in market leading onboarding capabilities across consumer lending and/or credit card products. • Manage the tracking and reporting of the onboarding analytics to help understand Customer behavior and areas for improvement or Customer pain points in the journey. • Define Objectives and Key Results (OKRs) in support of research and in-market monitoring for continual product / experience refinement.

🎯 Requirements

• Education: Bachelor’s Degree • 7+ years of experience in Product Management leading a team of developers/vendors to deliver digital applications to market. • Experience with leveraging data analytics to make recommendations and decisions that lead to improvements in the Customer experience and/or business OKRs. • Experience leading cross functional teams through decision-making to achieve optimized outcomes. • Experience working in an Agile environment and using associated tools (i.e. Jira). • Demonstrated examples of delivering new products or features to market. • Effective communication skills including ability to explain complex issues and solutions to all levels of the organization. • Excellent analytical and critical thinking skills. • Preferred Qualifications: Experience with Credit, Fraud and KYC decisioning platforms. Working knowledge of core processors (i.e. FIS, FDR, TSYS). Experience managing stakeholder groups to align on balancing numerous constraints to achieve an optimized outcome. Experience working in a highly regulated environment.

🏖️ Benefits

• Competitive portfolio of benefits