SMG - Service Management Group
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
Sales Associate
December 21, 2024
SMG - Service Management Group
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
📋 Description
• Accelerating the sales cycle • Understanding organizational landscape • Generating and converting own pipeline • Closing mid-market new clients • Negotiating effectively and building trusted relationships • Guiding prospects by demonstrating market expertise
🎯 Requirements
• Bachelor’s degree (or equivalent experience) required • 4+ years of experience • Proficient knowledge of a structured consultative strategic selling process • Senior-level contacts in verticals • Proven track record in consultative sales • Experience in customer and/or employee experience • Expert-level executive presentation skills • Comfortable in daily use of the applicable component of SMG’s MarTech stack • Ability to travel as needed
🏖️ Benefits
• Work hard, have fun environment • Unlimited PTO • Tech provided • Company sick pay • Diverse, experienced, friendly team
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🇺🇸 United States – Remote
💵 $56k - $75k / year
💰 $310M Post-IPO Debt on 2020-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
🤑 Sales
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