SMG - Service Management Group
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
Sales Development Representative
March 15
🇬🇧 United Kingdom – Remote
💵 £38k / year
⏰ Full Time
🟢 Junior
💵 Sales Development (SDR)
🚫👨🎓 No degree required
SMG - Service Management Group
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
📋 Description
• Identify and qualify good quality sales opportunities as Sales Development Representative (SDR) • Work closely with Business Development Director to accelerate B2B sales growth. • Utilize email, video email, and social media to engage prospects and identify opportunities. • Role offers a pathway to growth into Business Development and other roles.
🎯 Requirements
• 1+ year of new business sales experience with evidence of prior success preferred • SaaS sales experience, ideally with an SDR/outbound grounding, building consistent pipelines of leads • Career ambition to develop SaaS sales skills in the B2B arena • Ability to plan your time, demonstrating a robust daily/weekly sales cadence • Driven and self-motivated with confidence and ability to quickly engage in conversation with prospective clients at senior management level • Comfortable reaching out to stakeholders at all levels - including C-level • Resilient and tenacious with a positive outlook • Collaborative in nature - particularly with sales and marketing teams • Results driven, with lots of energy and enthusiasm • Proactive curious self-starter able to work independently in a fast-paced environment. • Strong communicator with good attention to detail. • Social media savvy • Strong computer and CRM proficiency (HubSpot experience advantageous) • Experience with outbound email software also an advantage.
🏖️ Benefits
• Tech provided. • Company sick pay • Diverse, experienced, friendly team which will welcome you, support you and challenge you.
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