Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
Data • Credit • Data Management • Risk Management • Health Data
10,000+ employees
Founded 1980
Customer Service Representative
5 days ago
🌽 Illinois – Remote
💵 $31k - $44k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
Data • Credit • Data Management • Risk Management • Health Data
10,000+ employees
Founded 1980
📋 Description
• Responsible for providing high quality customer care to create a positive experience for B2B customers • Manage inbound calls, emails and customer orders while maintaining accuracy • Work collaboratively with cross-functional departments to resolve customer inquiries
🎯 Requirements
• Minimum of 2 years of customer service experience in a service industry • Proficient in Excel, Word, and PowerPoint • Ability to manage a high volume of work with accuracy • Excellent interpersonal, written and oral communications skills • Effective problem solving skills • Demonstrated ability to work independently, cross-functionally and in a team environment
🏖️ Benefits
• Robust health plans • Market-leading 401(k) program with a company contribution • Product discounts • Flexible time off benefits • Inclusive fertility / adoption benefits • Numerous ERGs (Employee Resource Groups)
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