Salesforce Product Manager

October 29

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Softrams

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UX • Big Data • DevOps • Cyber Security • Data Science

201 - 500

Description

• Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. • Recognized as a Top Workplace USA (2024) • Recognized as one of the Top Workplaces in Technology (2023, 2021) • INC 5000, Fastest growing companies in America (2023, 2022) • Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area • 2020 NXT UP - Top Federal Emerging Technology and consulting firms • 2020 Inaugural DC Metro’s Most Successful Companies • 2020 Washington Technology Fast 50 • NVTC Tech 100 (2020, 2019) • Job Description: Softrams is looking for a strong Salesforce Product Manager to develop a product vision and drive technical teams in deploying effective solutions for modern and usable applications for mission-critical U.S. federal government enterprise IT solutions. • This full-time W-2 role is eligible for 100% remote work; however, the selected candidate must be able to perform work during standard east coast working hours of 9am ET to 5pm ET.

Requirements

• Must be a citizen of the United States. • Ability to obtain a U.S. Federal position of Public Trust clearance designation. • Must reside in and be able to perform work in the United States. • Must have lived in the United States for 3 of the last 5 years. • Bachelor's degree in business, computer science, or a related field; an MBA or similar advanced degree is a plus. • 5+ years of experience as a Product Manager, ideally in Salesforce or CRM-related platforms within a large enterprise setting. • Salesforce certifications such as Salesforce Administrator, Salesforce Platform App Builder, or Salesforce Certified Business Analyst. • Strong knowledge of enterprise Salesforce applications, with experience in designing and launching products that support business processes at scale. • Demonstrated ability to work in a dynamic environment with competing priorities, managing multiple stakeholders and balancing business needs with technical feasibility. • Experience with ITIL-based service request management, service desk operations, and establishing SLAs to improve response and resolution times for service requests.

Benefits

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. • Retirement 401(k) plan with employer matching. Immediate vesting. • Vacation and sick leave. • Maternity and parental leave. • Discretionary bonuses, spot awards, gifts, and tenure-based rewards. • Company-sponsored role-based training and certifications. • Monthly DoordashDashPass subscription. • Group discounts via LifeMart ADP