Case Manager - Healthcare Advocate

March 18

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Solace

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Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

2 - 10 employees

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

📋 Description

•Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. •As a Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey. •You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it. •By using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

🎯 Requirements

•Clinical licensure in good standing, with demonstrated experience in care management, patient advocacy, or healthcare navigation. •Deep understanding of Social Determinants of Health and experience working with diverse patient populations. •Endless empathy for people, and a strong ability to fight for those who cannot. •Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation. •Pride in your technical savvy; you can quickly and fluently learn new systems and software. •An extreme bias toward action and execution. •A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts.