Credit and Collections Specialist

3 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+1 more states

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote

💵 $42k - $52k / year

⏰ Full Time

🟢 Junior

📞 Collections

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Soligent

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Soligent is a leading distributor in the clean energy sector, offering a wide range of products and services since 1979. The company provides solar panels, inverters, racking, energy storage solutions, and electric vehicle chargers, catering to both residential and commercial markets. Soligent partners with well-known manufacturers such as Jinko Solar, IronRidge, and Enphase to deliver high-quality products. Committed to sustainability and social responsibility, Soligent continues to innovate and support the growth of clean energy technologies.

Solar • Off-Grid • Batteries • Hybrid Systems • Financing

51 - 200 employees

Founded 1979

⚡ Energy

📋 Description

• Monitor the daily aging report to pursue collections of past due amounts. • Process customer payments through multiple payment platforms • Working cross departmental to resolve billing disputes including tax, pricing, and RMA. • Communicating with customers in a professional manner via phone or email to collect payments and review credit information as needed. • Ability to make decisions on escalating past due for insurance claims and/or third-party collections. • Monitoring and releasing orders based on customer credit standing. • Support customers in providing and requesting necessary documents for credit line increase, payment plans, and order releases. • Ensuring full collection process are complete to support mitigating risk and preparing files for next step escalations. • Drive collection efforts to support Key Performance Index (KPI) set for the team, including but not limited to cash collected, DSO, and Bad Debt • Identifying, documenting, and implementing opportunities for continuous improvement. • Performing maintenance, updating, and reviewing customer’s account in Netsuite to ensure accurate financial information and account coding.

🎯 Requirements

• 1 years of experience working in B2B Credit & Collections industry • Familiarity with basic business principles, corporate structures, and financial statements • Ability to review and interpret consumer and business credit reports • NetSuite experience preferred