Sol-Millennium Medical Group
Sol-Millennium Medical Group is a global healthcare company committed to the design, manufacture, and distribution of high-quality medical devices and personal protective equipment for healthcare professionals, patients, and clinicians. With a focus on safety, quality, and innovation, Sol-Millennium offers a wide range of products including diabetes care devices, medication delivery tools, blood collection and diagnostics equipment, veterinary products, and personal protective equipment. Their product line includes insulin syringes, safety needles, syringes without needles, lancing devices, and various protective gear such as respirators, gowns, and gloves. The company is dedicated to improving healthcare safety and efficiency through continuous research and product development, and it has a strong global presence with offices in Asia Pacific, North America, South America, and Europe. Sol-Millennium emphasizes the importance of compliance and ethics in their operations, striving to promote a healthier tomorrow through their innovative healthcare solutions.
Manually retractable safety syringes • Safety Needles and syringe combinations • Safety Needles • Safety Blood Tube Holders • Medical Devices
Sales Operation Specialist
December 11, 2024
Sol-Millennium Medical Group
Sol-Millennium Medical Group is a global healthcare company committed to the design, manufacture, and distribution of high-quality medical devices and personal protective equipment for healthcare professionals, patients, and clinicians. With a focus on safety, quality, and innovation, Sol-Millennium offers a wide range of products including diabetes care devices, medication delivery tools, blood collection and diagnostics equipment, veterinary products, and personal protective equipment. Their product line includes insulin syringes, safety needles, syringes without needles, lancing devices, and various protective gear such as respirators, gowns, and gloves. The company is dedicated to improving healthcare safety and efficiency through continuous research and product development, and it has a strong global presence with offices in Asia Pacific, North America, South America, and Europe. Sol-Millennium emphasizes the importance of compliance and ethics in their operations, striving to promote a healthier tomorrow through their innovative healthcare solutions.
Manually retractable safety syringes • Safety Needles and syringe combinations • Safety Needles • Safety Blood Tube Holders • Medical Devices
📋 Description
• Bridge between clients, sales managers and supply chain team where applicable. • Process Customer orders (receiving, review, acknowledgement, invoicing, post-transaction support and documentation). • Operate EDI AddOns. • Support lead generation and progression of leads. • Connect clients with relevant functions to answer queries that cannot be addressed directly. • Register customer complaints and support medial incident reporting in close cooperation with QARA. • Support Sales Managers in transaction execution and customer queries. • Support supply chain team order fulfillment. • Support customer satisfaction monitoring. • Process Returns. • Process Credit Card payments. • Web portal support, demonstrations and walkthroughs. • Participate and contribute to sales operations-related projects. • Develop training documentation and SOPs for Sales Ops. • Support category management and sales operations in sales and marketing campaigns. • Prepare ad-hoc analyses and documents as needed. • Fulfill assigned tasks in the EDI implementations, SAP upgrades and process improvements.
🎯 Requirements
• Bachelor degree in business administration, marketing or related. • Customer Service / Sales Operations experience with B2B business (distribution, manufacturing). • Experience with order processing / invoicing software. • Experience with SAP, Oracle or other major ERP. • Experience with Medical Device customer service or related (food, cosmetics, pharma) • Sales or customer service • Excellence communication (direct, teleconference, phone) • Excellent office skills • ERP or similar order processing / invoicing software knowledge • Salesforce knowledge/experience • Experience with medical device or related (food, cosmetics, pharma) • SAP knowledge
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