Sales Specialist

November 10, 2024

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Fundamento

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Fundamento is a company focused on redefining the future of contact centers by leveraging artificial intelligence to drive intelligent conversations. They offer enterprise-grade AI solutions that automate customer support functions, reduce operational costs, and enhance customer satisfaction. Fundamento provides a platform capable of handling complex customer interactions through AI bots, with customizable options that integrate specialized data sets for specific industries. Their solutions include features like virtual agents, agent handoff, and high performance with low latency through both cloud and on-premise deployments. Fundamento emphasizes data security and compliance, making it a suitable choice for large enterprises looking to streamline contact center operations while maintaining high-quality customer interactions.

AI • contact centre automation • customer experience • Machine Learning • conversational intelligence

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $1.2M Pre Seed Round on 2021-12

📋 Description

• Present, promote and sell products/services using solid arguments to existing and prospective customers. • Establish, develop and maintain positive business and customer relationships. • Reach out to customer leads through cold calling. • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. • Expedite the resolution of customer problems and complaints to maximize satisfaction. • Achieve agreed-upon sales targets and outcomes within schedule. • Coordinate sales efforts with team members and other departments. • Analyze the territory/market’s potential, track sales, and status reports. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends. • Continuously improve through feedback.

🎯 Requirements

• Proven work experience in B2B Sales. • Experience in SaaS Sales is a plus. • Excellent knowledge of MS Office. • Familiarity with CRMs practices along with the ability to build productive business professional relationships. • Highly motivated and target-driven with a proven track record in sales. • Excellent selling, negotiation, and communication skills. • Prioritizing, time management, and organizational skills. • Ability to create and deliver presentations tailored to the audience's needs. • Relationship management skills and openness to feedback.