EDI Support Analyst

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Soluta, Inc.

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Software Development • Healthcare Payer Solutions • Onsite Clinic Consulting • Health Information Technology • Population Health Management Programs

51 - 200

Description

• Monitor and triage the carrier error report ticket box queue. • Create processes to effectively evaluate every error report. • Assist in resolving carrier report errors and issue tickets. • Assist in processing partner carrier renewals and adding new groups. • Communicate with carriers and clients regarding day-to-day EDI transactions. • Monitor, report, and track error trends. • Learn Excel and database tools such as MS Access. • Communicate changes to other departments. • Assist with projects including group and vendor implementations and data projects.

Requirements

• High school education or equivalent. • 1-year minimum experience with Health Insurance EDI. • Considerable experience in Microsoft Office programs including Excel and Access. • Willingness to learn HIPAA EDI transactions and other file formats. • Willingness to learn relational database functions. • Skill in critical thinking, problem analysis, and process documentation. • Skill in strong interpersonal and written communication. • Ability to analyze detailed information and follow written direction. • Ability to multi-task and meet deadlines. • Ability to maintain regular attendance. • Ability to maintain confidentiality of material and information. • Ability to maintain professional appearance and demeanor. • Ability to work as a member of a team and with other departments.