Creatio Technical Support Consultant

2 days ago

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Goal Inception • CRM Platform Selection • CRM Implementations • CRM Training • Post-Service Support

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Description

• Analyze and troubleshoot complex technical issues reported through customer tickets. • Develop and test solutions within a development environment using Creatio. • Keep customers informed by notifying them when the solution is ready for testing in the development environment. • Gather feedback from customers on the implemented solution. • Oversee the deployment of the final solution to the production environment. • Perform configurations and implementations to optimize the Creatio platform for customer needs.

Requirements

• Experience with source code management software such as Git. • Strong programming background, particularly in C#, JavaScript (Angular). • Solid understanding of SQL databases (PostgreSQL, MSSQL). • Experience in integration implementations like REST, SOAP. • Familiarity with orchestration technologies like Docker, Kubernetes. • Experience working with project management tools like Jira. • Experience with cloud platforms like AWS and Azure. • Familiarity with CI/CD tools like TeamCity, Jenkins, Azure DevOps. • Knowledge of Creatio and related utilities (clio, CreatioSDKs for .NET and JS). • Have a valid Creatio Advanced Developer certification.