SOTI is a leading provider of business mobility and IoT management solutions, offering a comprehensive suite known as the SOTI ONE Platform. The platform is designed to simplify the management, security, and support of mobile devices and industrial printers across various operating systems, including Android, Apple, Linux, and Windows. SOTI's products, such as MobiControl, XSight, Snap, and Connect, enable organizations to enhance productivity, digitize business processes, and gain valuable insights through analytics. The company serves a diverse range of industries, including emergency services, retail, transportation and logistics, field services, and healthcare. With a strong emphasis on enterprise mobility management, SOTI partners with major technology leaders like Airbus, Amazon, Microsoft, and Samsung to deliver state-of-the-art solutions for business-critical operations.
Mobile Device Management (MDM) β’ Bring Your Own Device (BYOD) β’ Mobile Application Management (MAM) β’ Mobile Content Management (MCM) β’ Enterprise Mobility Management (EMM)
3 days ago
π©πͺ Germany β Remote
β° Full Time
π‘ Mid-level
π Senior
π§βπ§ Technical Account Manager
SOTI is a leading provider of business mobility and IoT management solutions, offering a comprehensive suite known as the SOTI ONE Platform. The platform is designed to simplify the management, security, and support of mobile devices and industrial printers across various operating systems, including Android, Apple, Linux, and Windows. SOTI's products, such as MobiControl, XSight, Snap, and Connect, enable organizations to enhance productivity, digitize business processes, and gain valuable insights through analytics. The company serves a diverse range of industries, including emergency services, retail, transportation and logistics, field services, and healthcare. With a strong emphasis on enterprise mobility management, SOTI partners with major technology leaders like Airbus, Amazon, Microsoft, and Samsung to deliver state-of-the-art solutions for business-critical operations.
Mobile Device Management (MDM) β’ Bring Your Own Device (BYOD) β’ Mobile Application Management (MAM) β’ Mobile Content Management (MCM) β’ Enterprise Mobility Management (EMM)
β’ Provide subject matter expertise on the configuration of SOTI MobiControl β’ Undertake Discovery Calls with customers to gather requirements for Work Orders β’ Deliver remote and customer-site training courses on SOTI software β’ Act as a Technical Account Manager (TAM) β’ Develop and improve documentation to support the standard implementation and support processes β’ Document all Work Orders and Support Cases accurately.
β’ Minimum 4+ years in advanced technical positions β’ Strong interest in mobility and understanding of leading and emerging mobile technologies β’ Excellent problem-solving and analytical skills β’ Solid communication skills β’ Ability to multitask and balance competing requirements β’ Experience in MS SQL (scripting & administration) β’ Robust understanding of Networking concepts
β’ Endless possibilities for learning new things β’ Working with the latest technologies β’ A culture that emphasizes personal growth, continuous innovation, and fun.
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