Supplier Operations Associate

October 20

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Information Technology Outsourcing (ITO) • Non Voice Outsourcing/Back End Office • Voice Outsourcing - Customer Service • Project Outsourcing • Offshore Staff Leasing

1001 - 5000

Description

• The Supplier Operations Associate will be responsible for working with new and existing suppliers to review and submit product catalog listings and data for accurate load to the platform. • This position involves verifying the completeness and accuracy of catalog information, maintaining organized records, and collaborating with internal teams to resolve any issues or discrepancies. • You will explain processes, provide feedback to suppliers, and process catalog files efficiently and accurately to ensure the best possible experience for customers. • In addition to product catalog data, the role will include loading supplier content and marketing materials, and onboarding new suppliers. • You will follow best practices and procedures, answer follow-up questions, and work with the Data Support & Services Engineering team to execute catalog loads. • To succeed in this position, candidates should have exceptional data management and communication skills. • You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients and teammates.

Requirements

• Bachelor’s degree required. • 1 to 2 years of experience in a client-facing role within a business setting. • Strong proficiency in data entry and data management is essential. • Advanced skills in MS Office, particularly Excel (including pivot tables, advanced formulas; experience with macros is preferred), Word, and Outlook. • Demonstrated success in managing data and maintaining complex Excel files. • Proven ability to deliver client-focused solutions that align with customer needs. • Exceptional attention to detail and accuracy in work. • Familiarity with JIRA and CRM platforms is an advantage. • Experience with SQL is preferred.