Senior Manager, Operations - Specialty Care

December 7, 2024

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Spring Health

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Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Description

• Responsible for driving successful customer and partner implementations. • Lead cross-functional coordination and program management for initiatives. • Drive innovative solutions to expand Specialty Care services. • Spearhead significant cross-functional projects for process improvements. • Collaborate with internal stakeholders for process improvement opportunities. • Assist in developing and measure progress on key program KPIs. • Become an expert on Specialty Care programs and processes. • Drive successful enablement materials for stakeholders.

Requirements

• 7+ years of experience in operations roles, consulting, or project management. • 4+ years of experience working in healthcare, with knowledge of payor operations. • 2+ years of experience in an external facing role. • Comfortable with navigating complex problems and ambiguous tasks. • Proactive with a high degree of ownership. • Highly organized with strong project management skills. • Strong written and verbal communication skills. • Solid analytical skills; proficient in spreadsheets and data.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • You and your dependents receive an individual One Medical account. • Employer sponsored 401(k) match of up to 2%. • A yearly allotment of no cost visits to the Spring Health network of therapists. • Generous paid time off, 10 sick days, 12 paid holidays, and a 1 month sabbatical leave. • Parental leave up to 18 weeks. • Access to fertility care support through Carrot, with $4,000 reimbursement for related expenses. • Access to Wellhub, an on-demand virtual benefit for wellbeing coaching. • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.