Senior Manager - Payer Operations

November 2

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Spring Health

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Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000

Description

• The Senior Program Manager, Payer Operations, will lead both the implementation of new initiatives and the ongoing management, strategy, and optimization of existing processes and programs. • This role will not only oversee complex, cross-functional projects, but will also drive the strategic build-out and evolution of the payer operations function. • The Senior Program Manager will be an external-facing leader, managing high-impact relationships with payer partners, communicating operational performance, addressing concerns, and ensuring alignment with partner expectations. • Strong relationship management and communication skills are essential to fostering collaboration and supporting the long-term success of our payer partnerships.

Requirements

• 7+ years of cross-functional experience in high-growth startups and/or healthcare systems, with deep expertise in operations, healthcare, and strategy. • Strong working knowledge of healthcare operations, claims processes, and payer-provider relationships. • Strong project management skills with a track record of delivering complex, cross-functional initiatives on time. • Excellent written, verbal, and listening communication skills. • Strong analytical and strategic thinking with attention to detail. • Collaborative leader who thrives in a culture of accountability, teamwork, and entrepreneurship.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • You and your dependents also receive an individual One Medical account which is valued at $199/year per user. • HSA and FSA plans are also available. • Employer sponsored 401(k) match of up to 2%. • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary. • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.