Staff UX Writer - Design Systems

November 2

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Spring Health

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Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000

Description

• Reporting through the design systems team, the Staff UX Writer will craft clear user-centered copy. • Develop strong cross-functional relationships to connect product management, clinical, and product design. • Write microcopy for UI elements such as buttons, tooltips, error messages, and form field descriptions. • Collaborate with product designers on user flows, ensuring copy enhances user experience. • Create and maintain content guidelines, including voice and tone standards, across all products. • Support accessibility efforts by ensuring all product copy meets WCAG standards. • Participate in cross-functional reviews, providing copy feedback for consistency. • Lead content audits to identify areas for improvement and maintain quality standards. • Act as an advisor on content strategy for various product initiatives. • Establish guidelines & voice/tone documentation.

Requirements

• Impact-driven and focused on KPIs: You approach your work with a results-oriented mindset. • Thorough knowledge — and strong opinions — of the English language (grammar, spelling, punctuation, usage). • Scrabble-shattering levels of vocabulary — You have a mental library of words. • Loads of experience interpreting brand and copy standards (including style, voice and tone). • Uncanny ability to influence and inspire others to buy-into and utilize copy standards. • Exceptional communication skills, both async and via live conversations. • Passionate about simple, clear, and impactful communication – you ruthlessly refine copy. • Strong discipline and sound decision-making skills — you are able to prioritize effectively. • Self-driven in planning, structuring, and executing your work – you take ownership of your tasks. • Proficiencies include working within Figma, Google Docs, Jira/Confluence. • Advanced levels in understanding accessibility and inclusive design principles.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • You and your dependents also receive an individual One Medical account which is valued at $199/year per user. • HSA and FSA plans are also available. • Employer sponsored 401(k) match of up to 2%. • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary. • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. • Access to fertility care support, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.