Strategic Account Manager

October 22

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Spring Health

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Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Description

• Our mission is to eliminate every barrier to mental health. • We’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. • We proudly partner with over 450 companies globally, providing care for 10 million people. • We are looking for a Strategic Account Manager to build and nurture relationships with strategic customers. • Collaborate with leading psychiatry experts and support from prominent VCs. • Manage the entire customer lifecycle, including implementations and upsells. • Leverage data to drive results using member engagement metrics.

Requirements

• Bachelor’s degree or higher preferred. • 10+ years of experience in account management, customer success, or healthcare management. • Previous experience driving forecasting, renewals, and upsell revenue. • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more. • Strong understanding of sales motions similar to farmer sales roles. • Exceptional communication skills to collaborate effectively. • Experience creating growth through portfolio management and upsell opportunities. • Organized, with high attention to detail. • Resourceful and proactive in fast-paced environments. • Ability to probe, challenge, and consult customers to align solutions with their needs. • High integrity and professionalism, with a passion for transforming mental healthcare.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • You and your dependents receive a One Medical account valued at $199/year per user. • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers. • 10 allocated sick days per year. • Flexible paid time off in addition to 12 paid holidays throughout the year. • Access to Gympass, providing wellbeing coaching and budget management. • Spring Renewal sabbatical leave after four years of employment. • 4-4.5 months of fully paid parental leave. • Sponsored access to Bright Horizons® child care and elder care. • Access to fertility care support and $4,000 reimbursement for related expenses. • Competitive benchmarked salary, incentive pay, and employer sponsored 401(k) match. • Flexible work arrangements, with 66% fully remote and 33% hybrid team members. • Up to $1,000 Professional Development Reimbursement per year. • $200 per year donation matching to support your favorite causes.