Director, Solutions Consulting

February 18

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $176k - $293k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Sprinklr

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Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

Social Media Management • Customer Experience Management • Enterprise Cloud Computing

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Lead a team of Solutions Consultants in designated region • Serve as solutions sponsor within key accounts • Collaborate with sales, marketing, and product teams • Manage training and development of SCs • Guide SCs in setting and achieving goals • Facilitate communication between SC and product teams • Drive top deals and recruit top talent in relevant backgrounds • Initiate improvement projects for organizational structure and team capabilities

🎯 Requirements

• 10+ years of enterprise-scale experience in presales or solutions consulting • 8+ years of presales management experience • Proven experience in a customer-facing role in an enterprise software company • Strong leadership capabilities managing high-performing teams • Expertise in human-centric design workshops • Strong understanding of enterprise architecture principles • Extensive experience in complex system design and integration • In-depth knowledge of enterprise marketing strategies • Ability to present and communicate effectively to customers

🏖️ Benefits

• Comprehensive health plans • Leading well-being programs • Financial protection for you and your family • Competitive benefits package including 401k plan • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage