Renewals Account Manager

November 15

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Logo of Sprinklr

Sprinklr

Social Media Management • Customer Experience Management • Enterprise Cloud Computing

Description

• Collaborate with Sales & Customer Success on account renewals • Negotiate contract renewals using sound commercial judgment • Identify customer needs and manage account health • Monitor customer metrics and develop risk mitigation strategies

Requirements

• Ability to perform under pressure & within a fast-paced, hyper growth culture • Fluency in Italian, Spanish and English mandatory • Excellent customer management skills • Creative problem-solving skills • Demonstrated strong work ethic and consistent quota achievement • Proactive approach with strong attention to detail

Benefits

• Comprehensive health plans • Leading well-being programs • Financial protection for you and your family

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