Sprinklr
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
1001 - 5000
Renewals Account Manager
6 days ago
Sprinklr
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
1001 - 5000
Description
• Collaborate with Sales & Customer Success on account renewals • Negotiate contract renewals using sound commercial judgment • Identify customer needs and manage account health • Monitor customer metrics and develop risk mitigation strategies
Requirements
• Ability to perform under pressure & within a fast-paced, hyper growth culture • Fluency in Italian, Spanish and English mandatory • Excellent customer management skills • Creative problem-solving skills • Demonstrated strong work ethic and consistent quota achievement • Proactive approach with strong attention to detail
Benefits
• Comprehensive health plans • Leading well-being programs • Financial protection for you and your family
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